Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

August 17th, 2010

Don’t permit a novice 24 hour carpet cleaner try to repair your carpets with water damage. These are the things you should be watchful of:

Overcharging. An unprofessional water restoration restorer may pack the job up with superfluous steps. E.g. using dehumidification for drying the damaged carpets unnecessarily.

Using the correct equipment. They may use equipment from hire businesses to dry the carpet. This is all right, but a professional water damage restorer will have all their equipment to enable a speedy response and hopefully a better value job.

Proper moisture metre. If they don’t have the proper moisture meter, they will not be able to tell whether the carpet is dry. This enhances the risk of mould in future. Removal of this may be required in the future.

Specialised. There are a whole lot of “Carpet Cleaners” in this industry who do repair repairs on the “side.” i.e. they aren’t the ones who deal with this type of job often. Be wary of them. Fixing carpets is an art. Removing and repairing and reinstalling the carpet must be completed by a professional, otherwise carpets can be damaged incontrovertibly.

You may be pondering, how do I pick a good Flood Restoration techinician? Below I have listed some things to check for when you are calling around for a carpet flood damage business:

How big is their Yellow Pages ad: This can be an indication as to how much repair work they are getting already. A full-size Yellow Pages ad slot can cost upwards of $50 000. When they have got a big ad, you have some expectation that they are established.

Where do they come up in Google? The higher they rate in Google, the more webpage clicks there have been for the business.

What Qualifications do they have? The foundational qualification needed is a IICRC qualification in Applied Structural Drying and Water Damage Restoration.

Do Insurance companies hire them for their own water damage jobs? This is a better indicator. If insurance companies hire them, the business is probably going to be efficient at their work. Insurance companies often use the businesses that offer them the top value for money.

How much Equipment do they have? They should own at least 100 Air movers. If they own this many, this probably means that they have been running for some time. Our business took 8 years to build up that many wet carpet drying air movers.

What kind of commitment can you get for them by calling them? See if you can pin them down to a set price for water extraction, water removal and initial inspection. If they won’t give you a fee for just this, you know they are not interested in serving you, so move on.

Response Time – Our Water Damage business based in Brisbane commits to a 59 minute response time to a water damage emergency. The job needs to be attended to ASAP. Mould can appear after a 24 hour period.

If you stick to these tips you are sure to come up with a Flood Damage Restoration professional who knows how to do the job.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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